Plans & billing

Free and Pro

Free keeps your workspace in this browser, with no account needed. Pro adds Sync between your devices, sharing of threads and folders, assistants that read and reply in your threads, and 5 GB of image storage.

Pro costs USD 7.99 every month or USD 79.99 every year. It renews automatically until you cancel; the annual plan is paid upfront.

Free trial

14 days free. No card needed. Ends automatically. Start it in Settings → Plan & billing. Each email address can have one Pro trial, even across accounts, including an account closed in the last 12 months. It isn’t available after a paid subscription.

Sync turns on in this browser when the trial starts. If you subscribe during the trial, billing starts that day and the remaining trial days aren’t added.

Paying and receipts

Paddle handles payments as our authorised reseller and merchant of record. Checkout shows the final currency, taxes and total before you pay, and Paddle emails a receipt for each payment.

To update your payment method or see past payments, choose Manage subscription in Account → Plan & billing.

If a renewal payment fails, Pro stays on for up to 7 days while you choose Update payment method. Paddle keeps retrying the payment until the subscription is cancelled; if it goes through later, Pro comes back for the period paid.

Cancelling Pro

Choose Cancel subscription in Account → Plan & billing and confirm. No reason is needed. Pro stays on until the end of the period you’ve paid for, and nothing is deleted. Cancelling isn’t a refund; see Refunds below.

Changed your mind before then? Choose Keep Pro in the same place, and your subscription renews as before.

If a renewal payment has failed, Cancel subscription stops Paddle’s retries at once, and Pro ends then: that period was never paid.

In the half hour before a renewal, Paddle accepts no changes. If you cancel then, we record it, apply it as soon as Paddle allows, and refund a renewal charged meanwhile.

You can also cancel in Paddle with Manage subscription, from your Paddle receipt or by email to [email protected]. Signing out, turning Sync off or closing the tab doesn’t cancel a subscription.

Closing your account in Account → Close account also cancels the subscription and erases the cloud copy.

Price changes

If the Pro price goes up, we email you at least 30 days before it would apply. The new price applies only if you accept it in Account → Plan & billing; otherwise your current price continues.

Withdrawal

If you live in the EU or the EEA, you may have a legal right to withdraw from your purchase within 14 days. In Account → Plan & billing, choose Withdraw from contract here, shown for at least 14 days after your first payment, and send your withdrawal with Confirm withdrawal; we confirm it by email. You can also use the withdrawal option in Paddle’s customer portal (Manage subscription), or send a clear statement that you are withdrawing to [email protected] with your purchase email and date. No particular form is needed.

The Refund Policy explains withdrawal and how it relates to refunds.

Refunds

You can get a full refund within 14 days of your first Pro payment, within 14 days of an annual renewal payment and within 7 days of a monthly renewal payment. Email [email protected] or use the link in your Paddle receipt; no reason is needed.

A full refund of the period you’re in ends Pro right away, and remaining trial days don’t come back; a refund of an earlier period doesn’t end a later period you’ve paid for. After a refund we stop that subscription’s renewals, and Plan & billing says so. Your notes and images aren’t deleted. See the Refund Policy.

When Pro ends

When Pro ends, your account returns to Free and nothing is deleted. Your cloud copy becomes read-only: you can read, download and export it, and remove notes, threads and folders or change them without adding content — those changes still sync to your other devices. New notes, threads, folders, images and additions stay in this browser and go to your account automatically when Pro is active again. Download a backup any time from Settings → Import & export.

Connections that can add notes keep working without reconnecting: they add them to your Inbox, up to 3,000 a month. Reading, replies and events come back with Pro.

Nothing is deleted automatically: the cloud copy can be removed only after at least 90 days and two notices; see When Pro ends in the Terms of Service. To have the cloud copy removed without subscribing, email [email protected].

Image storage

Pro includes 5 GB of image storage. When it’s full, new image uploads pause; writing and existing images keep working. Need more than 5 GB? Email [email protected].

Account storage limit explains what counts.

Assistants

With a free account, assistants and scripts can add notes to your Inbox, up to 3,000 a month. With Pro they read and reply in your threads, with no monthly connection limit; technical rate limits apply. AI provider fees are paid to that provider.

See Connections help.